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TRY TO HAVE A LOOK AT THE MOST FREQUENT ANSWERS AND QUESTIONS.
What materials are your coats made from?
All MONDOVA coats are made from 100% premium fox fur, imported directly from Mondovi, Italy. We select fibers for their softness, density, and natural luster to ensure unparalleled quality and timeless elegance.
Are your furs ethically sourced?
Yes. We are committed to responsible sourcing. All our furs meet strict ethical standards, ensuring both quality and sustainability in every piece.
How should I care for my fox fur coat?
To maintain your coat’s beauty, store it in a cool, dry place, avoid exposure to direct sunlight, and use a professional furrier for cleaning. Proper care ensures your MONDOVA coat lasts a lifetime.
Can I return or exchange my coat?
Yes. MONDOVA offers returns and exchanges within 14 days of delivery, subject to our care guidelines. Coats must be unworn, in their original condition, and accompanied by the packaging and receipt.
Are your coats limited edition?
Each MONDOVA coat is crafted in limited quantities to preserve exclusivity and ensure the highest quality.
Do you offer custom or bespoke options?
Currently, we offer select customization for premium clients. Please contact us directly for inquiries regarding bespoke pieces.
How long will it take to receive my order?
Standard shipping typically takes 7–14 business days, depending on location. Expedited options are available for faster delivery.