Le Cendrinne — Mocha Toscana Lamb Jacket
Return policy
At Mondovar, every item is crafted and inspected with precision to meet the highest standards of quality. However, if you are not fully satisfied with your purchase, we gladly accept returns or exchanges under the following conditions:
1. Eligibility
- Returns must be requested within 7 days of delivery.
- Items must be unused, unworn, and in original condition, with all tags, packaging, and accessories included.
- For hygiene and handling reasons, custom or special-order pieces are final sale and cannot be returned.
2. Process
To initiate a return or exchange, please contact our customer care team at support@mondovar.com with your order number and reason for return. Once approved, you will receive detailed return instructions.
3. Refunds
Refunds are processed to the original payment method once the item is received and inspected.
Please allow 3–7 business days after approval for funds to appear in your account.
Original shipping costs are non-refundable.
4. Exchanges
If you wish to exchange an item for a different size or style, we will process it as soon as your original item is received and verified.
5. Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery. We will arrange an immediate replacement or full refund.
Mondovar stands by every piece we deliver. Our goal is to ensure every customer experiences confidence, elegance, and satisfaction with every order.
Shipping
At Mondovar, we prioritize safe, fast, and reliable delivery for every order. Each piece is packaged with precision and care to ensure it arrives in flawless condition — worthy of the craftsmanship it represents.
All orders are processed within 1–3 business days after purchase. Once shipped, customers receive a tracking number and live updates until the package arrives at their door.
We partner with trusted global couriers to ensure secure international and domestic delivery, with estimated delivery times as follows:
- United States: 5–10 business days
- Europe & Canada: 7–14 business days
- Worldwide: 10–20 business days
Every package is fully insured and inspected prior to shipment. Should any issue arise during transit, our customer support team will assist immediately to ensure a seamless resolution.
Mondovar’s goal is to provide an exceptional unboxing experience that reflects the quality and prestige of the brand.
Manufacturing
At Mondovar, every piece is produced through a meticulous and ethical manufacturing process that upholds our commitment to quality, craftsmanship, and authenticity.
Each fur garment is carefully sourced and crafted by expert ateliers with years of experience in luxury outerwear production. Our partners follow strict standards to ensure precision tailoring, durable lining, and refined finishing that meet the expectations of discerning clientele.
All materials are ethically obtained and inspected for quality before production. Each item undergoes a detailed quality control process — from stitching and trimming to final packaging — guaranteeing that every piece reflects the brand’s Italian-inspired excellence.
We maintain close relationships with our manufacturing partners to ensure:
- Transparent supply chains
- Consistent production quality
- Sustainable and humane sourcing practices
- Timely and reliable fulfillment
Mondovar stands by its craftsmanship. Every product you receive embodies the luxury, heritage, and artistry that define the Mondovar name.
Elegant and earthy, Le Cendrinne evokes the muted tones of an Italian winter afternoon. The smooth mocha suede pairs with snow-white Toscana curls for contrast and warmth. Its tailored form accentuates the body without constraint, exuding refined simplicity. Ideal for evenings in Florence or brisk mornings in Milan, it’s a coat for those who appreciate luxury that speaks softly yet leaves a lasting impression.
FEATURES
- 100% Toscana Lamb with natural curl texture
- Mid-length fitted silhouette
- Lamb-fur collar and cuff accents
- Satin-lined interior for comfort
- Made by Italian craftsmen in Mondovì